iwebet Frequently Asked Questions

When you make your first deposit at iwebet, the welcome bonus is added to your account automatically. The bonus amount is 200% of your first deposit, up to a maximum of 100,000 Ks. For example — deposit 20,000 Ks and you get a 40,000 Ks bonus, giving you 60,000 Ks to start with. No need to claim it — it goes straight into your account.

The wagering requirement is the number of times you need to play through your bonus before you can withdraw it. At iwebet, you must wager 10x the bonus amount before a withdrawal is allowed. For example, if you receive a 40,000 Ks bonus, you need to wager 40,000 × 10 = 400,000 Ks. You can meet the wagering requirement across most game types, including slots, local games, live casino, and football betting.

The welcome bonus has a set expiry period. If you do not complete the wagering requirement within that period after receiving the bonus, the bonus and any winnings from it may be forfeited. Contact iwebet customer service via Live Chat to confirm the exact timeframe. Try to complete the wagering requirement before the bonus expires.

No. The welcome bonus is issued once per account only. If you try to open more than one account to claim the bonus again, your accounts may be blocked under iwebet's fair play rules. Stick to one account and you can still take advantage of regular promotions and VIP rewards on top of the welcome bonus.

When you join the iwebet Refer a Friend program, you earn 8% of each referred friend's first deposit as a bonus, up to a maximum of 30,000 Ks per person. On top of that, you receive 0.3% of your referred friends' valid bets as a weekly commission.

2D is a two-digit lottery game where you pick a number between 00 and 99, and win a prize if your number matches the result. The result is generated by the Random Number Generator (RNG) in the gaming software. It is worth noting that no number analysis method or selection system can accurately predict the outcome in advance — results are entirely unpredictable.

3D is a three-digit lottery where all three digits must match exactly to win a prize. Whether a Big prize requires all three digits to match exactly, or a Small prize can be won with a partial match, depends on the game rules. Compared to 2D, the odds of winning are lower but the prize multiplier is higher. Just as with 2D, the numbers cannot be predicted in advance.

Shan Koe Mee is a traditional Myanmar card game where the player and the dealer each try to get the highest point total between 1 and 9. At iwebet you can play Live Shan Koe Mee in a real dealer environment, choosing your own stake amount for each round. You are dealt three cards and must count the points carefully to make your decision while avoiding a Bust (point 0).

Yes, you can. iwebet local games are playable on Android and iOS devices through Chrome, Firefox, and Safari without downloading any app. The UI adjusts automatically to smaller screens, so game buttons, the betting panel, and result displays all appear clearly. For a smooth experience, playing over a good Wi-Fi or 4G connection is recommended.

iwebet does not charge any transaction fee on deposits from the platform's side. However, depending on the policy of the mobile payment provider — such as KBZPay, Wave Money, or AYA Pay — charges may apply on their end. The minimum deposit amount is 20,000 Ks regardless of the payment method used.

Save a screenshot (slip) of your first transfer. If the funds do not appear in your account within a few minutes of depositing, contact iwebet Live Chat immediately and provide your Transaction ID, amount, transfer method, and transfer time. The support team will check the records and resolve it as quickly as possible. Please note that Bank Transfer deposits may take longer depending on bank operating hours.

Log in to your iwebet account, tap "Deposit", and select Wave Money as your payment method. Transfer the amount to the Wave Money number provided by iwebet using the Wave app, then enter the Transaction Reference into the iwebet system. You can find the relevant instructions on the deposit screen. Don't forget that the minimum amount is 20,000 Ks.

On the iwebet deposit screen, select KBZPay and transfer the amount to the displayed KBZPay account number using the KBZ Bank app. After transferring, enter the amount and Transaction ID on the iwebet screen to confirm. The deposit record will appear in your iwebet account within minutes.

iwebet currently supports the following payment methods: KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. These methods are available for both deposits and withdrawals, designed to make it easy and fast for Myanmar players to transfer money.

The minimum withdrawal amount at iwebet is 30,000 Ks. Note that while the minimum deposit is 20,000 Ks, withdrawals require a balance of at least 30,000 Ks. Bonus funds can only be withdrawn after the wagering requirement has been met and confirmed.

Pending means iwebet's finance team is still reviewing your withdrawal request. It will move to "Approved" once account verification, wagering requirement checks, and transfer channel availability are all confirmed. As long as the amount and account details check out, iwebet typically processes the request within one hour.

iwebet's standard withdrawal time is within one hour after your request is approved. Players who have completed account verification and met the wagering requirement will see faster processing. Mobile wallets like KBZPay and Wave Money tend to receive funds more quickly. If it's taking longer than expected, contact us via Live Chat.

Yes — when withdrawing from your iwebet account, the receiving KBZPay / Wave Money / AYA Pay / CB Pay or bank account must be registered in your own name. This is a platform policy to protect financial security and prevent unauthorized transfers, and is part of responsible gaming practice.

iwebet's withdrawal service operates 7 days a week, including nights, Wednesdays, and public holidays. Bank Transfer may take a little longer at night depending on bank working hours, but mobile wallets like KBZPay and Wave Money are connected 24 hours a day and are generally faster.

Clearing your browser cache and cookies is the first step to try. In Chrome, go to Settings → Privacy and security → Clear browsing data, select Cached images and files and Cookies, then clear them. After that, reload iwebet. You can also try opening it in Incognito Mode (Private Mode) for a faster connection. If the problem persists, check your network connection.

iwebet games are designed to save your session on the server side, so if your connection drops and you log back in, your game history should still be there. However, if the connection was cut abruptly and you cannot reconnect, contact Live Chat with your game transaction ID. The support team will check the server log and resolve the issue.

Android (Chrome): Open the iwebet website, tap the Menu (⋮) at the top right of your screen, and select "Add to Home screen". iOS (Safari): Open the iwebet website, tap the Share icon (□↑), and select "Add to Home Screen". The iwebet shortcut icon will then appear on your phone's home screen. No app download needed — start playing right away.

iwebet runs well on desktops (Windows/Mac), tablets, and smartphones (Android/iOS). Supported browsers include Google Chrome (version 90+), Mozilla Firefox, Microsoft Edge, and Safari (iOS 14+). Phones with 2GB RAM or more can run live casino games smoothly, while slots and 2D/3D games perform well even on entry-level phones.

Yes, you can. iwebet is a web-based platform that you can play directly in a mobile browser, so there's no need to download anything from the App Store or Play Store. Just open iwebet.wine in Chrome or Safari, log in, and start playing immediately. The mobile browser interface is designed to be fully responsive on small phone screens.