iwebet Privacy
Policy
This page explains how iwebet collects, stores, and protects your personal data using SSL encryption.
iwebet Privacy Policy — Introduction
We take the personal data of every user on the iwebet platform seriously. This Privacy Policy explains what data is collected when you use iwebet's services, how it is used, who it is shared with, and how long it is retained.
By using this website, you are considered to have accepted the terms of this policy. If you do not agree, please stop using our services. This policy may be updated at any time, and any changes will be published on this page.
If you have any questions about this policy, you can contact [email protected].
Information We Collect
We collect the following categories of data to improve iwebet's services and maintain a legally compliant gaming environment—
2.1 Information You Provide
- Name, date of birth, and gender information
- Email address and contact phone number
- Login credentials provided when registering your account
- Payment information (KBZPay, Wave Money, AYA Pay, CB Pay, and bank account details)
- KYC (Know Your Customer) verification — copy of national registration card or citizenship scrutiny card
2.2 Automatically collected information
- IP address and browser information
- Device type and operating system
- Pages viewed on the website, games played, and access times
- Data collected from cookies and similar technologies
- Deposit / withdrawal records and gameplay history
2.3 Information received from third parties
Relevant verification data may be obtained from banks and payment service providers for payment screening or fraud prevention purposes.
How is your data used
iwebet uses the information collected only for the following purposes—
Account management
To handle account registration, login verification, and security maintenance.
Payment processing
To securely process deposits and withdrawals, and to maintain financial records.
Customer support
To resolve inquiries and issues through 24/7 Live Chat and email support.
Fraud prevention
To detect and prevent suspicious activity or account irregularities.
Service improvement
To analyse website usage patterns and improve the smoothness of the platform.
Communications
To send promotion updates, policy changes, and notices about terms and conditions.
We do not sell or transfer your personal data to third-party service providers (except payment gateways) without your consent.
Cookies Policy
Cookies are small data files stored in your browser by a website. iwebet uses cookies for the following purposes—
| Cookie type | Purpose | Retention period |
|---|---|---|
| Essential cookies | Maintaining login sessions and securely processing financial transactions | Deleted when the session ends |
| Functional cookies | Remembering language preferences and current in-game state | Up to 30 days |
| Analytical cookies | Analysing website traffic statistics to improve the platform | Up to 6 months |
You can block cookies through your browser settings. However, please note that blocking essential cookies may cause some iwebet services to work incorrectly.
Data sharing and third parties
iwebet does not sell your personal data. However, we may share it on a limited basis with the following third parties in order to provide our services—
5.1 Payment gateways
Only the data necessary for operations is shared with providers such as KBZPay, Wave Money, AYA Pay, and CB Pay to process deposits and withdrawals. These data-sharing arrangements are directly linked to those providers' own privacy policies, so you should read their policies as well.
5.2 Technology service providers
Companies that provide server hosting, data storage, and software services are required to handle data solely in accordance with iwebet's guidelines. They act as Data Processors on behalf of iwebet.
5.3 Legal requirements
If required by law or court order, the necessary data may be disclosed to the relevant authorities.
Because iwebet's management and technical services are hosted on servers outside Myanmar, international data transfers may occur. However, we do not make any transfer that would lower data protection standards.
Data security measures
iwebet uses the following technical and administrative measures to protect your personal data—
SSL/TLS encryption
All data transmissions are encrypted using the SSL/TLS protocol.
Access Control
Only authorized users can access data for specific actions.
Password Protection
Account passwords are stored using a one-way Hash Algorithm that cannot be reversed.
Audit Logs
Data access records are reviewed regularly by our technical team.
Incident Response
If a security breach occurs, affected users will be notified as quickly as possible.
Data Retention Limits
Data that is no longer needed is deleted promptly.
Even with these measures in place, we acknowledge that no cybersecurity system can guarantee 100% protection. We strongly encourage you to use a strong password for your account and never share your login details with anyone.
Data Retention Period
iwebet retains data in accordance with the following policy—
7.1 Account Data
Your data is retained for as long as your account remains open. After your account is closed, data is kept for as long as required by law (typically financial transaction records).
7.2 Payment Records
Payment records may be retained for an extended period for financial transparency and audit purposes.
7.3 Marketing Data
If you request to stop receiving promotional communications, we will action this within 30 days and your data will be deleted or anonymized.
Your Data Rights
Every user of iwebet's services has the following rights regarding their personal data—
8.1 Right to Access
You can request to see what data iwebet holds about you.
8.2 Right to Correction
You can request corrections to any inaccurate or incomplete data. You can update your name and contact details yourself through your account settings.
8.3 Right to Deletion
You can request deletion of data we hold that is not required by law. Please note that data we are legally required to retain cannot be deleted.
8.4 Right to Opt Out of Marketing
You can opt out of receiving promotional emails at any time. Contact [email protected] to update your communication preferences.
8.5 Right to Data Portability
You can request a copy of the data you have provided in a commonly used file format.
To exercise any of these rights, contact [email protected]. We will respond promptly.
Protection for Users Under 21
iwebet's services are for adults aged 21 and above only. No one under 21 is permitted to open an account.
If you become aware that a minor has provided data on iwebet, please contact [email protected] immediately so we can block the account and delete the relevant data.
Policy Updates
iwebet may update this Privacy Policy at any time to reflect changes in the business environment, technology, or legal requirements.
You will be notified of significant changes through a notice upon login or through other means of communication. Continued use of iwebet after any changes constitutes your acceptance of those changes.
The date this policy was last updated can be seen at the top of the page. To view older versions, you can request them via [email protected].
iwebet Data Protection Contact
If you have questions about this Privacy Policy, data-related requests, or concerns about how we handle your data, please reach out through the following channels—
Live Chat
Available on our 24/7 Myanmar-language customer support platform
Please note that you will need to verify your identity as the account holder before we can respond to data requests. This is solely to protect your data.